Inbound Sales – Call Center Agent at Response Mine Interactive

Why RMI?

This is not your average call center! We are a customer acquisition call center working together with media operations to optimize digital and call center performance. In addition to competitive pay and commission, we offer contests, gift cards, parties, catered lunches, and other non-cash incentives while affording you the opportunity to work remotely from your home office.

We will provide you outstanding on-the-job training working in a virtual environment that encourages creativity, and experience success as part of our professional sales and Cost Per Acquisition team.

Employment Type:  Part-time 29 hours per week

Schedule: Shifts available Monday – Friday between 8am – 9pm & Weekends 9am – 9pm

PAY:  $12/hour base pay + Commission

LOCATION: Work from the comfort of your home office

Responsibilities: 

  • No cold calling! Handle incoming calls and web leads from prospects inquiring about a home warranty. Qualify leads while using assumptive scripting to close the sale
  • Appropriately confront objections when presented to gain the sale
  • Complete outbound calls to perspective leads qualified but not closed
  • Promote the benefits, coverage and terms of products to potential customers before closing
  • Maximize opportunities to cross-sell and up-sell products and services
  • Consistently reach and/or exceed monthly sales goals and company objectives
  • Maintain accurate knowledge of products through continued market research
  • Uphold company core values
  • Participate in virtual tour of workstation
  • Manage to a sales funnel to achieve sales conversion rate goals

Qualifications:

  • Proven track record of success in sales with leading customer service skills
  • Excellent communication skills and phone etiquette
  • Must be able to work a shift within the hours of 8am-11pm
  • History of punctuality and great attendance
  • Competitive spirit with a goal-centered approach
  • Experience working well independently within a virtual collaborative environment

What we offer:

  • Complete desktop computer with noise cancelling headset
  • RMI takes career growth seriously. That’s why we encourage our employees to take advantage of company-sponsored business trainings, lunch & learn sessions, team-building outings, offsite continuing education opportunities as well as becoming active in the Atlanta business and marketing community*

​The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do thejob. Rather, they are intended only to describe the general nature of the job and be a reasonablerepresentation of its activities.